Outlines the rules, responsibilities, and expectations that apply when using this site or working together. It defines how services are delivered, what’s included, and how both parties are protected.
Last updated: 20th January 2026
These Terms & Conditions (“Terms”) govern the use of this website and the services provided by [Your Brand / Your Name] (“we,” “us,” or “our”). By accessing this website, signing an agreement, or purchasing any service, you agree to these Terms.
If you do not agree, please do not use this website or engage our services.
1. Services
We provide a range of creative, production, digital, and marketing services, which may include (but are not limited to):
The exact scope, deliverables, timelines, pricing, payment structure, and revision limits for each project are defined in the individual agreement or proposal signed before work begins. That agreement takes priority over any general information on this website.
2. Agreements & Project Scope
All projects are governed by a written agreement, proposal, or contract accepted by both parties prior to commencement.
By signing an agreement, the client confirms they understand and accept the terms of that specific project.
3. Payments
Payment terms vary depending on the service and are defined in the signed agreement. These may include deposits, milestone payments, pay-per-lead models, or other structures.
4. Revisions
Revision allowances differ per service and are outlined in the signed agreement.
5. Timelines & Delays
Project timelines are estimates unless explicitly stated otherwise.
Delays may occur due to:
6. Refunds & Fixes
Our goal is to deliver quality work and resolve issues through collaboration, not refunds.
Full details are outlined in our Refund Policy, which forms part of these Terms.
7. Ownership & Usage Rights
Unless otherwise stated in writing:
Work will never be used maliciously or in a misleading manner.
8. Client Responsibilities
Clients agree to:
We are not responsible for issues arising from inaccurate information, missing assets, or rights violations provided by the client.
9. Third-Party Platforms
Some services rely on third-party platforms (e.g., social media platforms, ad networks, hosting providers, payment processors).
We are not responsible for:
10. No Guaranteed Results
While we aim to deliver high-quality work, specific results are not guaranteed.
Performance, reach, engagement, leads, or revenue depend on multiple factors beyond our control, including market conditions, platform algorithms, and client execution.
11. Right to Refuse or Terminate Work
We reserve the right to refuse or terminate a project if:
In such cases, work completed up to that point remains payable.
12. Limitation of Liability
To the maximum extent permitted by law:
13. Confidentiality
Any non-public or sensitive information shared during a project will be treated as confidential, unless disclosure is required by law or consented to in writing.
14. Changes to These Terms
We may update these Terms from time to time. Continued use of this website or our services indicates acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of South Africa.
16. Contact
For questions regarding these Terms, please contact us via the details provided on this website.